https://www.vidensus.eu - Welcome to vidensus.eu!
§ 1 Scope and Provider
(1) The General Terms and Conditions (hereinafter referred to as "GTC") govern the contractual relationship between Bonavivet UG (hereinafter referred to as the Provider) and you (hereinafter referred to as the Customer), in the version valid at the time the contract is concluded.
(2) Deviating terms and conditions of the Customer are rejected. Please read these terms carefully before using any service of Bonavivet UG.
(3) On vidensus.eu, Bonavivet UG offers you the following services:
Provision and mediation of remote coaching or entertainment services via telephone, chat, or email. Bonavivet UG is the responsible contracting party for all products and services offered on vdiensus.eu.
§ 2 Conclusion of the Contract
(1) The Customer is exclusively a private end user.
(2) The Customer must be at least 18 years old.
(3) Access to the use of the vdiensus.eu service requires registration.
(4) By registering, the Customer accepts these GTC. Registration creates a contractual relationship between Bonavivet UG and the registered Customer, which is governed by these GTC.
(5) The presentation of the service on the vidensus.eu website does not constitute a legally binding offer. By presenting the service, the customer is merely invited to make an offer.
(6) By ordering/requesting a paid service, the registered Customer enters into a further contractual relationship with Bonavivet UG, separate from the registration. Before concluding this contractual relationship, the user will be informed about the respective paid service and the payment terms. The contractual relationship is established when the Customer confirms the order and payment obligation by clicking the respective button.
(7) You agree to receive invoices electronically. Electronic invoices will be made available to you by email or in the customer account on the website. We will inform you for each service whether an electronic invoice is available. Further information about electronic invoices can be found on our website.
§ 3 Description of the Scope of Services
The user can register on the website free of charge. Free use is limited to conducting an initial conversation with any partner. If the customer wishes to use the website without restrictions and access further services, they can top up their account for a fee and use additional services.
§ 4 Prices
(1) If the user wishes to use a paid service, they will be informed in advance of the cost. In particular, the respective additional scope of services, the costs incurred, and the method of payment will be specified.
(2) The Provider reserves the right to charge different pricing models for different booking times and user groups, and in particular for different periods of use, as well as to offer different scopes of services.
§ 5 Payment Terms
(1) Any fee due must be paid in advance, at the time of maturity, without deduction to Bonavivet UG.
(2) Certain payment methods may be excluded by the Provider in individual cases.
(3) The Customer is not permitted to pay for the service by sending cash or checks.
(4) If the Customer chooses an online payment method, the Customer thereby authorizes the Provider to collect the amounts due at the time of the order.
(5) If the Provider offers payment by credit card and the Customer chooses this payment method, the Customer expressly authorizes the Provider to collect the amounts due.
(6) If the Provider offers payment by direct debit and the Customer chooses this payment method, the Customer grants the Provider a SEPA core mandate. If a payment transaction by direct debit is reversed due to insufficient funds or incorrect bank details, the Customer shall bear the costs.
(7) If the Customer is in default of payment, the Provider reserves the right to assert damages caused by default.
(8) Payment can be made using the following payment methods:
- Paypal
- Credit card
- Gift card
- Direct debit
- Instant transfer
- Advance payment
In the event of a chargeback for which the Customer is responsible, Bonavivet UG will charge a flat-rate compensation of â¬8 (eight euros). The Customer may prove that no damage has occurred or that the damage is significantly lower than the flat rate. The above provisions apply accordingly to payments of the purchase price for goods sold by third-party providers.
If Barzahlen by Viafintech is agreed as an electronic payment method, payment is due immediately after conclusion of the contract. After completing the order, you will receive a payment slip, which you can print out, have scanned at the checkout of one of the Barzahlen partner branches (http://www.barzahlen.de/filialfinder), and pay the amount in cash there. Alternatively, you can have a payment code sent to your mobile phone via SMS, give the payment code to the cashier at the Barzahlen partner branch (http://www.barzahlen.de/filialfinder), and pay the amount in cash there. The Barzahlen partner branch transmits the payment confirmation in real time, after which the shipping process is started immediately.
§ 6 Registration and Termination
(1) A user account is for his/her sole and personal use, and a user may not authorize third parties to use this account. A user may not transfer his/her account to third parties.
(2) A user is, subject to reservation, entitled at any time to deregister in writing by post, email, or telephone without giving reasons. The previously concluded contractual relationship is thereby terminated.
(3) Bonavivet UG may terminate the contract at its own discretion, with or without prior notice and without stating reasons, at any time. Bonavivet UG also reserves the right to remove profiles and/or any content published on the website by or from the user. If Bonavivet UG terminates the user's registration and/or removes profiles or published content of the user, Bonavivet UG is under no obligation to inform the user of the termination or removal or the reason for it.
(4) Users are obliged not to make any intentional or fraudulent misrepresentations in their profile or elsewhere on the portal. Such information may result in civil action. The operator also reserves the right to terminate the existing contractual relationship with immediate effect in such a case.
(5) If a user's access is blocked due to culpable breach of contract and/or the contractual relationship is terminated, the user must pay damages for the remaining contract term in the amount of the agreed fee minus saved expenses. The amount of saved expenses is set at a flat rate of 10% of the fee. Both contracting parties are free to prove that the damage and/or the saved expenses are actually higher or lower.
§ 7 Limitation of Liability
(1) Bonavivet UG assumes no responsibility for the content and accuracy of the information in the registration and profile data of the Customers as well as other content generated by the Customers.
(2) For damages resulting from injury to life, body, or health, Bonavivet UG is liable only if they are based on an intentional or negligent breach of duty by Bonavivet UG or an intentional or negligent breach of duty by a legal representative or vicarious agent of Bonavivet UG.
(3) For other damages, unless they are based on the breach of cardinal obligations (such obligations whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely), Bonavivet UG is liable only if they are based on an intentional or grossly negligent breach of duty by Bonavivet UG or an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of Bonavivet UG.
(4) Claims for damages are limited to the foreseeable, contract-typical damage. In the event of default, they amount to a maximum of 5% of the order value.
(5) The Provider reserves the right to check the content of a text written by a user as well as uploaded files for compliance with law and regulations and, if necessary, to delete them in whole or in part.
§ 8 Set-off and Right of Retention
(1) The Customer is only entitled to set-off if the Customer's counterclaim has been legally established or is not disputed by the Provider.
(2) The Customer may only exercise a right of retention insofar as their counterclaim is based on the same contractual relationship.
§ 9 Right of Withdrawal
(1) If the Customer is a consumer, they have a right of withdrawal in accordance with the following provisions:
(2) Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason, unless the execution of the service was explicitly requested (e.g., by accepting a callback). The withdrawal period for services is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us:
Bonavivet UG
Adolf-Kaschny-Strasse 19
51373 Leverkusen
Germany
Phone: +49 214 83097072
Fax: +49 214 83097078
by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the model withdrawal form on our website or send us another clear statement. If you use this option, we will immediately (e.g., by email) send you confirmation of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period expires and to return the goods via our online returns center within the period defined below.
For additional information regarding the scope, content, and explanations on exercising, please contact our customer service.
(3) Consequences of Withdrawal
In the event of an effective withdrawal, the services received by both parties must be returned.
You are obliged to pay compensation for the value of the service provided up to the time of withdrawal if you were informed of this legal consequence before submitting your contractual declaration and expressly agreed that we could begin performing the service before the end of the withdrawal period. If there is an obligation to pay compensation for value, this may mean that you must fulfill the contractual payment obligations for the period up to withdrawal. Your right of withdrawal expires prematurely if the contract has been fully performed by both parties at your express request before you have exercised your right of withdrawal. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your withdrawal declaration, for us with its receipt.
(4) Exceptions to the Right of Withdrawal
The right of withdrawal does not exist or expires for the following contracts:
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for services if Bonavivet UG has fully performed them and you acknowledged and expressly agreed before placing the order that we could begin providing the service and that you would lose your right of withdrawal upon full performance of the contract;
§ 10 Data Protection
(1) If personal data (e.g., name, address, email address) are collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have previously consented.
(2) We point out that data transmission on the Internet (e.g., by email) can have security gaps. Therefore, error-free and trouble-free protection of third-party data cannot be fully guaranteed. Our liability in this regard is excluded.
(3) Third parties are not permitted to use contact data for commercial activities unless the Provider has previously given written consent to the persons concerned.
(4) You have the right at any time to receive complete and free information from Bonavivet UG about the data stored about you.
(5) Furthermore, the user has the right to correction/deletion of data/restriction of processing.
(6) Further information on data protection can be found in the separate privacy policy.
§ 11 Cookies
(1) To display the product offering, we may use cookies. Cookies are small text files that are stored locally in the cache of the Internet browser of the site visitor.
(2) Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.
(3) By using cookies, users of this website can be provided with more user-friendly services that would not be possible without the setting of cookies.
(4) We point out that some of these cookies are transferred from our server to your computer system, mostly so-called session cookies. Session cookies are characterized by the fact that they are automatically deleted from your hard drive after the browser session ends. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called persistent cookies).
(5) You can object to the storage of cookies; a banner is available for this purpose, which you can use to object/accept.
(6) Of course, you can set your browser so that no cookies are stored on the hard drive or already stored cookies are deleted. Instructions regarding the prevention and deletion of cookies can be found in the help function of your browser or software manufacturer.
§ 12 Jurisdiction and Applicable Law
(1) For disagreements and disputes arising from this contract, only the law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) The exclusive place of jurisdiction for orders by merchants, legal entities under public law, or special funds under public law is the registered office of the Provider.
§ 13 Final Provisions
(1) We do not offer products or services for purchase by minors. Our products for children can only be purchased by adults. If you are under 18, you may use vidensus.eu only with the involvement of a parent or guardian.
(2) If you violate these GTC and we do nothing about it, we are still entitled to exercise our rights on any other occasion when you violate these terms of sale.
(3) We reserve the right to make changes to our website, rules, terms, including these GTC, at any time. The terms of sale, contractual terms, and GTC in force at the time of your order apply to your order, unless a change to these terms is required by law or official order (in this case, they will also apply to orders you have previously placed). If any provision in these terms of sale is invalid, void, or for any reason unenforceable, that provision is deemed severable and does not affect the validity and enforceability of the remaining provisions.
(4) The invalidity of any provision does not affect the validity of the other provisions of the contract. Should this occur, the provision shall be replaced by another legally permissible provision that corresponds to the meaning and purpose of the invalid provision.